At MindMatter, we prioritize efficient appointment scheduling to ensure that all client interactions are organized and respectful of everyone's time. To uphold this standard, we have implemented the following scheduling policies:

1. Appointment Request Form

Clients are required to fill out a comprehensive appointment request form, providing essential details such as contact information, nature of the appointment, preferred date and time, and any specific agenda points.

2. Early Appointment Requests

Clients are encouraged to submit their appointment requests with reasonable advance notice, preferably within a minimum of 48 hours before the desired meeting time. This allows our team to adequately prepare for the engagement.

3. Confirmation and Reminder

Upon receiving an appointment request, our team will promptly review the submission and follow up with a confirmation or alternative scheduling options based on availability. Additionally, clients will receive a reminder prior to the scheduled appointment to ensure that both parties are prepared and available.

4. Punctuality and Respect for Time

MindMatter emphasizes the importance of punctuality and respects the time commitments of both clients and our team members. We expect all parties to adhere to the agreed-upon meeting schedule. In the event of any unavoidable delays, clients are encouraged to communicate promptly to reschedule, if necessary.

5. Flexibility and Adaptability

We understand that unexpected changes can occur. In such cases, clients are encouraged to communicate any necessary adjustments to appointments promptly, and we will make reasonable efforts to accommodate alternative arrangements as needed.
By adhering to these scheduling policies, MindMatter aims to streamline appointment management and facilitate productive interactions with our valued clients.
Should you have any further inquiries or require clarification on our scheduling policies, please feel free to reach out to our team.